Treasury Road Mosaic Tutorials
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19 Mosaics
Sometimes we need to break
things to make them better!
Products!
HOT HOT HOT!
POSTAGE
It is what it is, but take a moment to compare my product prices, even with postage, they're the lowest around.
If you prefer to not buy directly from my website you can contact me and I will email you an invoice with your purchase and postage listed. You can then cancel or change the order if you prefer. No obligation to buy.
I use Australia Post to send all parcels.
0 to 1kg = $10
1 to 4kg = $11
4-5kg = $12
Over 5kg's depends on where you live.
You can track your order here
Feel free to contact me if you are worried about you parcel. Check the FAQ's page for further information.
If you would prefer to have your order sent by Express Post please contact me for a quote.
Approx. products weights.
| ITEM | Approx. weight in kg's |
| Millefiori | 0.05kg |
| 50 pack of 20x20 vitreous tile | 0.15kg |
| 225 pack of 20x20 vitreous tile (1 sheet) | 0.66kg |
| Wheeled nippers | 0.36kg |
COVID restrictions
Are you a NSW Seniors Card or a Seniors Savers Card holder?
If so you can now get 10% off all items in my store!
Being a business in NSW I could only apply for NSW and am not obligated to offer this deal in any other state BUT I am happy to honour the Seniors and/or Seniors Savers cards from any state in Australia.
I have been approved to offer a 10% discount to NSW Seniors Card and Senior Savers Card holders. If you hold a card and would like to participate please send me a photo of your card. I will then supply you with a "10% off all products coupon code" that can be used in my online store. To use your code just enter it when you get to this screen, then click the add button:
You will automatically see the discount you will receive.
For in-store purchases just bring your card along and present it during your purchase.
If you prefer to pay by invoice, send me a photo of your card and i'll send you an invoice with the discount applied.
Please note:
1. The Seniors Card and/or Seniors Savers discount cannot be used with any other coupons but can be used on marked down products.
2. Cards may only be used in the name of the cardholder.
3. Remember to enter your coupon code each time you make a purchase. If you forget to enter it you are not able to go back and get the discount once you have paid for your order.
FAQ's
How can I track my order?
I mail all orders using Australia Post. Once your order had been processed you will receive an email from Australia Post with your tracking number. Check your spam or trash folder if you have not received an email within a day or two of ordering. If you have checked and still have no email contact me and I will give you your tracking number. You can track your order here.
Alternatively you can download the Australia Post app. The app will automatically send you details of your order and the estimated day of delivery.
Alternatively you can download the Australia Post app. The app will automatically send you details of your order and the estimated day of delivery.
How long does it take for my order to be mailed?
All orders are processed and mailed within 2 business days where possible.
If you would like to change anything or add to your order please contact me quickly. Once your order has been wrapped ready to send no more products can be added.
If you would like to change anything or add to your order please contact me quickly. Once your order has been wrapped ready to send no more products can be added.
How can I pay?
You can pay on my website using the following:
- bank transfer
- PayPal
- Credit Card
How can I keep track of my orders?
Under the menu bar on the left hand side of the page is a small figure as shown by the red arrow below. If you click this figure it will take you to your 'Client Zone'. In the Client Zone you can add all of your postal details, see your past orders and more. If you choose to use the client zone you will not have to add your name, address, etc. each time you make an order.
What if a product I order is not in stock?
This can happen from time to time. If I am low on stock and customers buy products from my physical store the product can still show as in stock online. If this happens I will contact you and ask you if you would like a credit, refund or if you would like to swap the product for another product of the same value.
What is the Client Zone?
The Client Zone is for you. You can use it to log into 19 Mosaics, edit and add multiple addresses and use them when making orders, add you personal details and keep track of your orders.
How do I create a wish list?
While looking at my products you may want to create a wish list for future orders. You can click on the heart on the top right of the product shown below.
Or you can click on the product and click the heart next to the 'Add to cart' button.
To view your wish list just click on the heart under the menu on the left hand side of the page.
Or you can click on the product and click the heart next to the 'Add to cart' button.
To view your wish list just click on the heart under the menu on the left hand side of the page.
I don't like ordering on websites, is there another way?
Yes. Just make a list of the products you would like and give me a call to arrange payment. I will create an invoice for you. The invoice will be emailed to you. You can then pay the invoice on the email by credit card, bank transfer, PayPal or give your credit card details over the phone.
Can I lay-by an order?
Yes. Just contact me with your order details and I will send you an invoice with the payment details.
Can I have my order sent by Express Post?
Yes you can. Just contact me before ordering to arrange Express.
I want to purchase and/or use a gift card
GIFT CARDS
If you would like to order a gift card click here
You can choose the amount you would like for yourself or someone else. The link will take you to a new page.
To redeem the card you can send me a list of your items and I can send you an invoice. You can then pay the invoice with the gift card or I can set up the card details on my website using your gift card details (email, name etc.) and you redeem the card by putting the coupon code in at the end of your purchase.
If you would like to order a gift card click here
You can choose the amount you would like for yourself or someone else. The link will take you to a new page.
To redeem the card you can send me a list of your items and I can send you an invoice. You can then pay the invoice with the gift card or I can set up the card details on my website using your gift card details (email, name etc.) and you redeem the card by putting the coupon code in at the end of your purchase.
Can I request an item 19 Mosaics doesn't sell?
Yes. I can't guarantee I will be able to source the item but I will try. Some items are hard to get at the moment due to Covid.
Can I order a product that is currently out of stock?
In some cases yes. If I have some on order I am happy to hold the product on arrival and let you know when it arrives. Because I am a small business with limited space I can't hold an order forever. If I have not heard from you for several weeks the product will be placed back online and/or in my physical store.
If I am unsure (due to Covid or other reasons) that the product may not be available I will let you know on request.
If I am unsure (due to Covid or other reasons) that the product may not be available I will let you know on request.
Where is 19 Mosaics located?
Tamworth NSW Australia
When is 19 Mosaics open?
My online store is always open.
You can call me on 0413 468 062 during business hours, send me a text anytime, or send me a Messenger message via Facebook anytime. I will answer your message as soon as possible.
My physical business is open by request. You can also order online if preferable and organise a pick-up time.
You can call me on 0413 468 062 during business hours, send me a text anytime, or send me a Messenger message via Facebook anytime. I will answer your message as soon as possible.
My physical business is open by request. You can also order online if preferable and organise a pick-up time.
I tried to phone but no one answered?
I run 19 Mosaics by myself. Sometimes I am with a customer in my store, driving, etc. at the time of the call. You can leave me a message and I will call you back as soon as possible.
You may prefer to:
You may prefer to:
- leave a message on my website
- send me an email
- contact me via Facebook or Instagram.
Can I leave a product review?
Yes.
19 Mosaics loves to hear what you have to say.To leave a review go to the product you would like to review. Click on 'Add review'
You will be asked to give an overall review (from 1 to 5 stars). There is also a text box so you can add free text regarding what what you like or dislike about the product, what you used it for etc.You are also asked to add your name and email address. Your email address will not be published on the website.
You can also leave feedback on my Facebook page.
Please be kind. If you are unhappy with a product contact me directly so I can resolve the issue.
19 Mosaics loves to hear what you have to say.To leave a review go to the product you would like to review. Click on 'Add review'
You will be asked to give an overall review (from 1 to 5 stars). There is also a text box so you can add free text regarding what what you like or dislike about the product, what you used it for etc.You are also asked to add your name and email address. Your email address will not be published on the website.You can also leave feedback on my Facebook page.Please be kind. If you are unhappy with a product contact me directly so I can resolve the issue.
Can I speak with you directly?
Yes I am the owner of 19 Mosaics. I currently have no employees. If you call you will speak with me.
Cheryl Hardwick
Cheryl Hardwick
How long has 19 Mosaics been around?
19 Mosaics was born in 2019
I sent an enquiry to 19 Mosaics but had no reply?
I will always reply within a few days (usually the same day). Sometimes when I send a reply it goes to my customers 'Junk Mail' folder. After you have sent me a message please check your junk mail later that day or the next day, you may find my reply in there.
If you can't find my reply please phone or text me.
If you can't find my reply please phone or text me.
How do I use my card?
Contact 19 Mosaics, show your card (in person or send a picture), 19 Mosaics will then send you a coupon code to be used when making a purchase.
Testimonials
Testimonials and images supplied by 19 Mosaic customers. If you would like to leave a review on a particular product you can do so on the products page. If you would like to leave a general testimonial on my service/products here please contact me and I will organise it for you.
Just visiting Tamworth, can’t wait to get home and start a new project. Lovely people, and gorgeous cats. Great selection of colours. Good luck with the business, I hope to see you again next year Thanks for opening the shop out of hours. Cathie
Cathie Catt: Mosaic Artist
Great customer service, great price, great product. Will definitely be buying more from Cheryl in the future!
Alison Black: Mosaic Artist
Wonderful customer service, so easy to communicate with. Love the products especially the new colours, plenty to choose from.
Rhondda Crain
The colours were just what I was looking for and the postage was quick despite me living on the other side of Oz which is great when half way through a project!
Christy Valli: Mad Mosaics, Mad Mosaics
Prices are great and arrived within the time frame. Happy with how they cut too :)
Michelle Hansen
19 Mosaics are definitely worth buying from. The prices are low, but the products are of a very high quality. The iridised vitreous tiles have a beautiful shine and colour. Being an addicted mosaicer, I see myself becoming a regular customer at 19 Mosaics.
Wendy Liedtke: Mosaic Artist, Wendy Liedtke Mosaics
Received our tiles from Cheryl at 19 Mosaics today. Fantastic service and tiles are absolutely beautiful. Thankyou Cheryl and will certainly be ordering again. Leanne Dewhurst and Kerrie King.
Leanne Dewhurst: Mosaic Artist
Wow I received my order just now and so happy Love them all
Debbie Kant: Mosaic Artist, Deb & Vivek's Creations
Wow! Received my order within two days, so quick! I ordered a mixture to check out the tiles and to see your colours available up close and not through a screen. I am really impressed with the quality and the variety of colours. Thank you for the sample packs too, Your tiles are really beautiful. I will certainly order more from you in the future! Certainly good value for your hard earned dollars
Carol Meek: Mosaic Artist
Buying supplies was a very pleasant experience. 19 Mosaics was very easy to deal with and answered all my questions. Communication is excellent and am very happy with the products I bought. All good quality! Will be ordering more for sure.
Rozanne Lange: Mosaic Artist, Rozanne Lange Mosaics
Hi recently received the mosaic (Scrape, Poke & Move) tools & have to say 'thank you'. I suffer with arthritis in my fingers & have found using tweezers difficult to grip. The tools that I ordered have a wooden handle which is much easier to grip & I have more control. I would recommend these tools to anyone that has problems with arthritis in your fingers. Thank you. Cheers Jill - Art Beat
Jill: Art Beat
Lovely range of quality products, well priced and speedy, well packed postage. Love the little samples provided as extras and the variety I can add to mixed media pieces to give colour and depth. Very personalised service.
Katrina Spencer: Piece of Glass, Katrina's fb page
I send all my mosaic friends to 19 mosaic, the best value and great selection.
Lisa Rae: Mosaic Artist
Highly recommended. Classes are very good. helps you learn mosaics while exploring your creative flair. Knows what she's doing and has lots of ideas and can give great advice. Great value and very worth it.
Kody
I highly recommend Cheryl for your supply of Mosaic tiles, etc. Her help and prompt delivery is very much appreciated.
Maida Marriott: Mosaic Artist
I bought a TOYO Pistol Grip cutter 7th December. It turned up in my PO Box a couple of days later. Best pricing even including postage and super fast! I thought for a small business it was a very quick turnaround from ordering item to receiving item and you seriously beat the big guys on pricing! Many thanks!
Debra Hutchinson
Mosaic Blog
Sometimes we have to break everything to make something better!
Do you need help removing the paper backing from your vitreous tiles? You will find a quick walk through here.
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Learn to keystone!. It's not as difficult as you may think. It just takes a little practice.
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Gallery
Not all products are shown in the gallery
Contact Me
Sometimes we need to break everything to make something better!
- 19 Brushtail Drive, North Tamworth NSW, Australia
- TAMWORTH COUNTRY MUSIC FESTIVAL OPENING HOURS Friday 17 Jan - Sunday 26 Jan 10am to 4pm each day.
- 0413 468 062 - Cheryl Hardwick
- cherylhardwick@19mosaics.com.au
- Website 24/7 Physical store - By appointment
About 19 Mosaics
19 Mosaics is a Mosaic Supply business located in Tamworth NSW setup and run by myself, I sell most of my products online but my studio is also open by appointment so you can pop in and browse, top up your mosaic supplies and have a chat. Please respect my privacy and contact me before popping in.
I was bitten by the mosaic bug when I travelled to Sheffield in Tasmania in 2016 and have been creating them ever since. I found it increasingly difficult to source supplies I needed within my price range. 19 Mosaics was born out of my necessity to create, but I also want to give Aussies the opportunity to access mosaic supplies that aren't always available here. I love outdoor mosaics and wanted products that wouldn't fade and would stand up to the elements. My focus is on delivering durable mosaic supplies at an affordable price.
If you would like more information on my products or you would like to make a request for a new product, please contact me.
I also like to spread joy by dropping random small mosaics in country towns, if you would like to join in go here - https://www.facebook.com/groups/487137621877002/
© 2019 - Cheryl Hardwick - All rights reserved
I was bitten by the mosaic bug when I travelled to Sheffield in Tasmania in 2016 and have been creating them ever since. I found it increasingly difficult to source supplies I needed within my price range. 19 Mosaics was born out of my necessity to create, but I also want to give Aussies the opportunity to access mosaic supplies that aren't always available here. I love outdoor mosaics and wanted products that wouldn't fade and would stand up to the elements. My focus is on delivering durable mosaic supplies at an affordable price.
If you would like more information on my products or you would like to make a request for a new product, please contact me.
I also like to spread joy by dropping random small mosaics in country towns, if you would like to join in go here - https://www.facebook.com/groups/487137621877002/
© 2019 - Cheryl Hardwick - All rights reserved
